Solutions / Search & Ads Relevance

Search, ranking & ads platforms

Human judgment at scale for relevance and quality.

Ranking and ads systems need consistent, high-throughput human judgment that stays calibrated as guidelines evolve. The challenge is maintaining quality and policy consistency across millions of nuanced relevance and safety decisions.

AI use cases

Where it applies.

  • Relevance and quality rating
  • Query and intent labeling
  • Ad policy enforcement
  • Ranking evaluation
  • Content safety review
  • Preference and side-by-side judgments

Data requirements

What it takes.

  • Calibrated rater pools
  • Evolving guideline management
  • High inter-rater agreement
  • Throughput with quality gates
  • Locale and language coverage
  • Drift monitoring

Workflow

How the program runs.

  1. 01Guideline Design
  2. 02Rater Calibration
  3. 03Production Rating
  4. 04QA Sampling
  5. 05Evaluation
  6. 06Continuous Iteration

Continuous loop — outputs feed back into the data engine.

Quality & compliance

Built for regulated, high-stakes work.

Every engagement runs on our quality system and enterprise-grade security workflows — the controls an auditor would expect.

  • Secure rating workspaces
  • Policy version control
  • Quality audit trails
  • Data retention controls